Shipping policy

At D. & F. PTY LTD, we strive to package and ship your desk organization essentials safely and quickly so you can enjoy your workspace setup without delay.

Shipping Rates & Delivery Thresholds

We aim to keep our delivery pricing simple, fair, and transparent:

Order Total (USD)	Shipping Fee	Estimated Delivery Time
$0.00 – $9.99	$5.99 Standard Flat Rate	7 – 15 Business Days
$10.00 and above	FREE Shipping	7 – 15 Business Days

Tip: Add an extra eraser or specialized ruler to your cart to reach the $10.00 threshold and enjoy 100% Free Shipping!

Order Processing Time

• All orders are processed within 1 to 3 business days (excluding weekends and statutory holidays) after receiving your order confirmation email.

• You will receive a secondary notification with tracking details once your package has been dispatched.

Tracking Your Package

Once your shipment leaves our facility, you will receive an email containing a unique tracking link. Please allow 24 to 48 hours for the tracking status to update on the carrier's portal.

Customs, Duties, and Taxes (International Orders)

For international shipments, D. & F. PTY LTD is not responsible for any customs fees, import duties, or taxes applied to your package upon arrival in your destination country. All fees imposed during or after shipping are the responsibility of the customer.

Delivery Delays & Issues

While we do everything in our power to ensure prompt delivery, external factors such as severe weather, postal strikes, customs holds, or high holiday volumes can occasionally cause delays. If your order has not arrived within 20 business days of receiving your shipping confirmation, please contact us at [email protected] with your order number.